How do I upload my files using the File Manager? No comments yet

Answer: To upload a locally stored document, please observe the following steps:

1. Browse to the specific directory inside the File Manager where you would like the file to be uploaded.
2. Select the file by the ‘Browse’ button and click the ‘Upload File(s)’ button.

How do I upload my website? No comments yet

Answer: You can upload your website using any FTP Client or the File Manager inside your hosting Control Panel.

I uploaded my site but it doesn’t show up when I type in my domain/subdomain in a browser. No comments yet

Answer: Please check whether you uploaded the site to the exact location associated with the domain/subdomain. Visit the subdomain manager and you will find the folder for the site at all domains/subdomains within your account. Next, please visit your File Manager to check if the data has been uploaded correctly and that permissions of the files are 755.

How do I start/upload my site to your hosting? No comments yet

Answer: To get started, you will probably want to upload your site and test it on a free subdomain. Please go to your control panel Subdomain Manager menu and create a subdomain on any of the domains you are allowed as options in the dropdown menu.

You will notice that a corresponding directory for that subdomain is automatically created for it at path: /home/www/sub.domain.com and such folder is created in the File Manager.

Please make sure you upload your web data (site) to this folder. You will then be able to address your site by typing in http://sub.domain.com (note “www.” won’t work for subdomains).

If you do not have an FTP client yet, we recommend you download and familiarize yourself with FileZilla. Very efficient and easy to use http://filezilla-project.org/download.php?type=client

To establish FTP connection, please start your FTP client, type in the login details in their respective fields
FTP Hostname: All FTP Hostnames are listed in your control panel, FTP Manager menu on the bottom of the page;
FTP Username: FTP username is listed in your Control Panel, FTP Manager menu;
FTP Password: The one you have assigned to your FTP account. For the default one FTP account if you haven’t changed it, the password is the same as your initial hosting account password;

If you are using a particular FTP client that also has a field input for “Remote directory”, please type in: /home/www

You may find the File Manager very useful to browse over your site’s files and even edit these files.