I can’t send e-mails. It seems that the POP3/IMAP connection is not working. Please help?

Answer: In order to check, if your email client does connect to POP3, please observe the following steps:

1. Open command prompt from -> Start button -> Run -> type cmd, a black dialog box will open the so called Command Prompt
2. Type in -> telnet mail.yourdomain.com 110 -> press ‘Enter’

You should receive – OK status, this means POP3 is working and connection is ok to the mail server.

In order to check if your email client does connect to IMAP, do the following:

1. Open command prompt from -> Start button -> Run -> type cmd, a black dialog box will open, this is the so called command prompt
2. Type in -> telnet mail.yourdomain.com 143 -> press ‘Enter’

You should receive – OK status, this means IMAP is working and connection is ok to the mail server.