Answer:

1. First upload your .sql file inside your account.
2. Create SSH access using the SSH Manager, then SSH your account.
3. Using SSH go inside the folder where your .sql file is and run the following command:
mysql <DB> -h <HOST> -u <USER> -p <PASS> < file.sql

Answer: There are two ways to extract .zip files directly on the server:

1.The first one is by using SSH
->Run the following command over SSH:
unzip theziparchive.zip

2.The second way is with PHP script.
-> Create file unzip.php in the current directory where your zip file is and add to the file the following script:

<?
exec(”unzip theziparchive.zip”);
?>

Answer: This instruction applies only for paid hosting accounts and requires to EDIT the php.ini file. Inside your web hosting account, PHP Settings menu add the following line at the end of the file:

# For Ioncube and php4:
zend_extension = /usr/local/ioncube/ioncube_loader_lin_4.4.so

# For Ioncube and php5:
zend_extension = /usr/local/ioncube/ioncube_loader_lin_5.2.so

# For Zend Optimizer and php4:
[Zend]
zend_extension_manager.optimizer=/usr/local/Zend_php4/lib/Optimizer-3.3.3
zend_optimizer.version=3.3.3
zend_extension=/usr/local/Zend_php4/lib/ZendExtensionManager.so

# For Zend Optimizer and php5
[Zend]
zend_extension_manager.optimizer=/usr/local/Zend_php5/lib/Optimizer-3.3.3
zend_optimizer.version=3.3.3
zend_extension=/usr/local/Zend_php5/lib/ZendExtensionManager.so
zend_optimizer.optimization_level=15

Answer: Our hosting configuration supports 16MB php memory limit.

Answer: Here are several things you need to set up in order to have these signs displayed correctly:

- Inside your control panel, phpMyAdmin should be set to the following unicode standard: ‘utf-8′;

- Meta tags on all pages should be: <meta http-equiv=”Content-Type” content=”text/html; charset=utf-8″>

- All texts should be imported in the database using unicode standard: ‘utf-8′ as well;

Answer: Please check whether you uploaded the site to the exact location associated with the domain/subdomain. Visit the subdomain manager and you will find the folder for the site at all domains/subdomains within your account. Next, please visit your File Manager to check if the data has been uploaded correctly and that permissions of the files are 755.

Answer: If you can recall your username/Client ID, please use the lost password retrieval tool at our web site. If you lost your username/Client ID as well, you can simply contact us by sending an email from the email address used originally for the account registration and ask for your details.

Answer: Yes however only clients on paid accounts can change certain php.ini settings from their web hosting control panel as well as switch from php 4.x.x.x to 5.x.x.x using PHP Settings menu.

Answer: The following PHP functions are disabled on free accounts due to system/security reasons: allow_url_fopen, fsockopen, pfsockpen, getrusage, get_current_user, set_time_limit, getmyuid, getmypid, dl, leak, listen, chown, chgrp, realpath, link, exec, passthru, curl_init. For further restrictions, please refer to our Terms of Services FREE Hosting.

Answer: This is our default index.html which is automatically added when you create a domain/subdomain into the Domain/Subdomain Manager. Upload your own index.html page to see your site’s default page.