Answer: This error message normally occurs on free accounts. The EasyStarters hosting packages is free and has certain limitations. In this case the error message is generated due to to the size of the file – it is bigger than 500KB which exceeds the file size limit on the free account.

Answer: There are two methods that you can use to upload your website’s content. You can either use the built-in File Manager in the control panel or use your favourite FTP client. In order to reach the File Manager, you should login to your account and follow the steps:

1. Go to Website Manager.
2. Click on File Manager.

You will be forwarded to a complete list of your uploaded files/directories. You should scroll down and find the ‘File Upload’ section – there is a limit 3 uploads at a time using the form.
In case you want to simultaneously upload more files, you can use your favourite FTP client. It is vital that the client supports ‘PASSV’(also referred as ‘passive mode’) and you use the following FTP settings:

1. Ensure that you have enabled PASSV(passive mode) from your FTP client’s configuration.
2. FTP Hostname: All the hostnames that you can use are listed in your control panel’s FTP Manager for your convenience. The FTP Manager is located in the Website Manager section.
3. FTP Username and Password: The FTP users configured for your hosting account are listed in the control panel’s FTP Manager(Website Manager section).

While the paid hosting packages don’t have any upload restictions on file size or type, the free accounts do. The following file types are restricted from uploading on Awardsapce free web hosting – .htacl, .htaclu, .avi, .mov, .mp2, .mp3, .mpeg, .ram, .asf, .quota, .vbs, .shs, .scr, .exe, .cmd, .torrent, .wmv, .wma, .rm, .zip, .rar, .tar, .gz

Answer:

Free accounts: File Manager – 500 kb, FTP – 500 kb

Paid accounts: File Manager – 10 MB, FTP – no limit

Answer: Please enable ‘Passive mode’ to your FTP client!

Answer: To upload a locally stored document, please observe the following steps:

1. Browse to the specific directory inside the File Manager where you would like the file to be uploaded.
2. Select the file by the ‘Browse’ button and click the ‘Upload File(s)’ button.

Answer: Yes, you can. Inside your Control Panel, File Manager section, next to each file there is an icon in the form of a paper sheet. Click on the icon to view and edit the files’ content.

Answer: If you upload with File Manager all files/folders are uploaded/created by default with 755 permissions.
You can change the permissions of your files/folders only via FTP client. Most well-known FTP clients with a right click on a file/folder you can find an option for changing file/folder’s permissions.

Note: All php files need 755 permissions to work properly.

Answer: Inside your Control Panel simply mark the check box corresponding to the file or directory you would like to manage and click the command button ( Rename, Copy or Move ). When you move files a dialog box pops up where you need to specify the path where the file should be moved e.g. /home/www/domain.com/new/destination/folder/.

Answer: The FTP settings are as follows:

•FTP Host: All FTP Hosts are listed in your Control Panel, FTP Manager section on the bottom of the page;
•FTP Username: FTP username(s) are listed in your Control Panel, FTP Manager section;
•FTP Password: The one you have assigned to your FTP account, for the default one FTP account if you haven’t changed it, the password is the same as your initial hosting account password;
•FTP Port: 21

Answer: One of the most famous FTP clients are Cute FTP, Crystal FTP, Smart FTP, etc. You can search for one through the well-known search engines like Google, Yahoo, etc.